Legal

Privacy Policy

Your privacy. Our responsibility.

Last updated: August 25, 2026

Introduction

At CocoTechGlobal, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you interact with our website, products, and services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact details (email address, phone number)
  • Company name and job title
  • Project requirements and communications
  • Payment and billing information (processed securely through third-party providers)

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser type
  • Device information and operating system
  • Pages visited, time spent, and navigation patterns
  • Referring website and search terms

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyse usage patterns, and improve our services. You can control cookie preferences through your browser settings. See our Cookie Policy for more details.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide, maintain, and improve our services
  • To communicate with you about projects, updates, and support
  • To process transactions and send related information
  • To analyse usage trends and optimise our website
  • To detect, prevent, and address technical issues or fraud
  • To comply with legal obligations

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

  • Service Providers: Trusted third parties who assist us in operating our website, conducting our business, or servicing you
  • Legal Requirements: When required by law, regulation, or legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you have given explicit permission

4. Data Security

We implement appropriate technical and organisational security measures to protect your personal information. See our Security page for detailed information on our security practices.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When data is no longer needed, we securely delete or anonymise it.

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access and receive a copy of your personal data
  • Rectify inaccurate or incomplete information
  • Request deletion of your personal data
  • Object to or restrict certain processing activities
  • Data portability — receive your data in a structured format
  • Withdraw consent at any time

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us: